Vivian Macri, CSPO,CSM

gPM Senior Business Analyst
ModMed

Vivian Macri is the gPM Business Analyst at ModMed, leveraging her extensive expertise in Practice Management spanning over 15 years, particularly in ASC and Gastroenterology Practices. She holds certifications as a Certified Scrum Master (CSM) and Certified Scrum Product Owner (CSPO). Vivian's core competencies encompass comprehensive oversight of billing, scheduling, month-end reporting, collections, statements, and Patient Self Scheduling.

Prior to her current role, Vivian served as a Practice Management Support Specialist for gPM for 8 years. Her background also includes managing a high-volume general medical and chiropractic practice for 7 years, during which she gained proficiency in various medical software systems.