VP, RCM Client Services
ModMed
Sonal Owings serves as the Vice President of Client Services, Revenue Cycle Management (RCM) at ModMedĀ®. In this role, Sonanl leads the client teams for the Business and Office Operations Services and Technology (BOOST) function, focusing on creating consistent, high-quality RCM experiences to ModMed BOOST customers.
With 20 years of experience in the healthcare industry, Sonal's leadership roles have spanned from academic health system operations to client delivery for technology companies. Before joining ModMed, Sonal served as the Vice President of Professional Services at Patientco (now owned by Waystar), a patient engagement technology company, where she led implementation, technical success, patient support, and account management teams. Prior to Patientco, Sonal worked at Athenahealth, leading hospital implementations.
In the first half of her career, Sonal worked at Emory Healthcare (EHC), holding progressive roles in managed care, dermatology administration, and ultimately leading post-merger integration functions across the growing eight-hospital system. In her last role at EHC, her focus was on ensuring seamless and repeatable execution across all aspects of integration, including IT, people operations, clinical operations, and revenue cycle operations.
Sonal holds a Bachelor of Business Administration in Management and Management Information Systems from the University of Georgia and earned her Masters in Health Services Administration from the University of Michigan. During her time off, Sonal enjoys spending time with her husband and three kids, reading, and traveling.