Melissa Riccardo

Training Consultant III
ModMed

Melissa Riccardo is a former practice manager of 23 years at a multi-vertical facility with orthopedic, physical therapy, neurology, chiropractic, podiatry, and general practitioners. Her role included all positions in the office from the front desk (check in and check out) to treating and taking x-rays of patients to billing for services rendered. She started with ModMed in August of 2019 in Practice Management Support. She learned the system and the logic from her time there. She was the SME for Inventory Management in Support until she became a financial trainer in late 2021. She is able to assist new clients in learning the system so they can use the system with ease and confidence.